I am making my visa extension application in the UK and my BRP chip is not working, what do I do?

If you are making a visa application in the UK and the UK Immigration ID Check app is unable to read your BRP chip, do not worry as there is an alternative method to prove your identity. You can book an appointment to have your biometrics taken at a UK Visa and Citizenship Application Services (UKVCAS) point. For more information, please visit our Apply for your Student Visa in the UK webpage.