Wellbeing, Welfare and Personal Support

Yes, these are called Greenwich Inclusion Plans (GIP).

It is not possible to "choose" your advisor.

Yes, you can. If you witnessed something that is unacceptable, you can disclose this via Report and Support and ask to speak with an advisor.

Yes, of course. The Report and Support Team welcomes all disclosures.

Yes, even subtle incidents can still constitute harassment and can be disclosed via Report and Support.

Absolutely, you can speak to someone whenever you need through our free Student Assistance Programme or self-refer to Student Wellbeing Services.

Yes, you can. If you believe that someone's behaviour was unacceptable, it does not matter whether you are strangers, friends or are in a relationship.

Yes. Report and Support is available to all students, staff and visitors.

It does not matter if the person responsible for what happened to you has got nothing to do with the university.

No, Report and Support cannot offer counselling nor therapy.

No, that is not necessary.

We advise all students to register at a doctor's surgery close to their term-time address.

Unfortunately, we are not able to provide wheelchairs to students.

The university does not provide childcare services, however there is support available to students who have childcare responsibilities.

Our counselling team is here to help and support you with any issue that's having an impact on you reaching your full potential.

Student Wellbeing Services have a whole range of mental health support available- from appointments to drop-ins to online resources.

Students who have a disability, specific learning difficulty, long-term medical condition, and/or mental health condition can register with the Student Wellbeing Service for a Greenwich Inclusion Plan (GIP).

Without evidence speak to Wellbeing who can explain what you need and how to get help.

If you have a Greenwich Inclusion Plan, please use this as evidence for your claim. If you do not have a Greenwich Inclusion Plan, please seek evidence from an independent medical professional.

You can apply for DSA at any stage of your course and you can apply online at gov.uk.

This will depend on what support you are looking to get from us.

Instructions on how to do this will be on the DSA eligibility letter (DSA1) that you will receive.

You may be eligible to claim this cost back through the Greenwich Hardship Fund.

If you are a current student at the university, the Student Wellbeing Service can support you with your disability related needs.

Lift passes are available to students who are registered with the Student Wellbeing Service.

If you require a PEEP, our Safety Unit will meet with you to discuss your needs.

If you are registered with the Student Wellbeing Service and would like to request a key, please email wellbeing@gre.ac.uk

Our Wellbeing team can support you in getting as many reasonable adjustments for your uni life as you need.

We have a range of support available to students who would like to speak with someone about their mental wellbeing. Please note: we do not offer a mental health emergency or crisis service, which is provided by statutory National Health Services (NHS).

You should go and speak to our Student Wellbeing Service as soon as you can.

To find your local services, enter your postcode on the NHS website.

To find your local services, enter your postcode on the NHS website.

All you need to do is create an enquiry with your new availability

Click on the three vertical dots on the top right of the window and then click on 'Print'. Change destination to 'Save as PDF', choose the location you want to save the GIP to and then save your GIP as a document

You can use your Greenwich Inclusion Plan to apply for a 14-day extension through an Extenuating Circumstance (EC) claim.

If you choose to disclose an incident with details, the Report and Support team will contact you within two working days.

Give us full details if you're informing us anonymously, particularly if you want us to do something about it. If you'd rather speak to a Report and Support advisor pass us your contact details.

You may wish to speak with one of our Student Wellbeing Coordinators.

If you or someone else is in immediate danger, please call 999.

Our Student Wellbeing Service can support you if you need adjustments to be put in place.

All you need to do is use the contact details on your DSA letter to arrange your support with your approved suppliers.

Our Student Assistance Programme can offer you in the moment support. You can speak to someone 24/7, 365 days of the year.

No, you do not need to submit a new disclosure.

If you would like direct formal action to be taken by the University, please submit a 'Speak to an Advisor form, or else we are limited in our response.

We can offer a free screening to current students at the university for ADHD and other specific learning difficulties (SpLD).

If you think that you might have a specific learning difficulty, we can offer you a free screening where you can get an indication if this is likely.

If you think you have been affected by bullying or harassment, it may be hard to know what to do or how to feel.

If you think you have been discriminated against, it may be hard to know what to do or how to feel.

If you think you have been affected by a hate incident/crime, it may be hard to know what to do or how to feel.

If you think you have been affected by sexual misconduct, it may be hard to know what to do or how to feel.

If you think someone you know has been bullied or harassed, there are lots of ways in which you can help them.

If you think someone you know has been discriminated against, there are lots of ways in which you can help them.

If you think someone you know has experienced a hate incident/crime, there are lots of ways in which you can help them.

If you think someone you know has experienced sexual misconduct, there are lots of ways in which you can help them.

Of course you can! It can be very difficult to fully understand what happened to you.

Disabled students requiring alternative study will need to be registered with the Student Wellbeing Service and have an active Greenwich Inclusion Plan.

Yes, there is. If you click on the menu option in the top right corner, you can quickly leave the Report and Support website.

We appreciate that disclosing an incident can feel quite overwhelming.

You decide - apart from cases where we might identify a concern that needs to be escalated under our Safeguarding Policy.

If you've met with our wellbeing team and have Greenwich Inclusion Plan (GIP) in place, your supervisors will be able to access it internally.

Please discuss this with our Student Wellbeing Service to best advise you.

No, Report and Support is not a 24h service.

No, the Report and Support Team is part of Information, Advice and Participation Services (within Student & Academic Services).

For non-urgent medical issues, we do have first aid rooms available on each campus. The easiest way to contact a first aider is by phoning security.

We have fridges available on our campuses if you need to store your medication. These are usually found within our First Aid rooms.

We have designated spaces on each campus where you can go if you need to get away from the hustle and bustle of campus life.

You can seek an assessment from a psychologist of your own choice.

Yes, you can.

If you are asked to provide medical evidence to the university, you may be able to claim back the costs of any medical expenses you incur.

If you have serious worries you should speak to the police or you can ask our wellbeing department to look into it for you.

There are many things the Report and Support Team can help you with.

Please provide us with a care plan to assist first aiders in an emergency.

It can be very distressing if allegations of unacceptable behaviour have been made against you.

You can easily be given the name by contacting our Student Wellbeing Service.

If you provide enough information regarding the incident, an investigation may be put in place and the person you reported will be asked to respond to the allegations.

It is normal to worry about evidence or not being believed.

It isn't always easy to identify a hate incident or a hate crime.

It can be hard to identify bullying and harassment.

It isn't always easy to identify discrimination. Discrimination occurs when a person is treated less favourably for a reason related to a protected characteristic.

It isn't always easy to identify sexual misconduct.

Anonymous disclosures, even with no action taken, is incredibly useful as it allows us to identify trends that happen in our community.

Your reporting options will vary based on the specificities of each case.

Feeling lonely is a common experience for many students. There are a number of services out there that can support you if you're feeling lonely.

We understand that it can sometimes be difficult to get a doctor's appointments so will accept other forms of medical evidence.

Our Student Engagement & Success Team will be there for you when others can't.

You can get support through your faculty. It is important you speak with your personal tutor.

Experiencing any form of harassment can be very distressing and have an impact on different aspects of your personal, social, and academic life.

We are here to support your studies if you have a disability, specific learning difficulty, long-term medical condition and/or mental health condition.

It can feel quite isolating if you have experienced any form of bullying or harassment.

It can feel quite isolating if you have experienced any form of discrimination.

It can feel quite isolating if you have experienced any form of hate incident or crime.

It can feel quite isolating if you have experienced any form of sexual misconduct.

As your operation or recovery may keep you away from uni for some time talk to your faculty's retention and success officer.

If you have a support worker helping you with your studies, you are able to meet with them wherever you feel comfortable.

Report and Support does not have a physical office space that you can visit or show up to.

Anyone can disclose an incident via Report and Support, whether they are a student, staff member, or a visitor to the University.

There is out of hours support available should you or a friend need it.

Speak to your faculty exams office about this as it shouldn't have happened if you have an approved Greenwich Inclusion Plan.

Our Student Wellbeing Service are the people to ask for support with dyslexia and any other specific learning difficulty.

Our Students' Union (SU) has loads of online advise to help your through any issues.

Get medical help fast by ringing 999 if someone is experiencing a mental health emergency and cannot keep themselves safe from harm. If it's not an emergency call 111 for professional health advice.

Our specialist team of Student Wellbeing Practitioners and Coordinators can support you.

You can register with Student Wellbeing Services.

We'll need your child to consent to us speaking to you about them first.

You may wish to speak with one of the Student Wellbeing Coordinators for support with or speak to your personal tutor.

Each campus has trained counsellors you can talk to about how your feeling.

Report and Support can be used by any student, staff or visitor to the University.

We may be able to help refer you for a full diagnostic assessment with an Educational Psychologist.

If you'd like support to finish your degree it's here for you.

Talk to any member of staff if you're worried about somebody.

Unless we believe there is a need to share information to keep you and others safe, no one else will be informed of your disclosure.

We keep our office door closed to ensure our students have full confidentiality.

We are not here to judge or tell you off. If you experience any form of harassment, it is never your fault.

We can meet online via Microsoft Teams, over the phone, or in person.

Your disclosure to us is confidential.

We will not automatically inform your personal tutor or department unless we identify a serious concern under our Safeguarding Policy.

No, never! The Report and Support Team is not there to judge or tell you off.

Whilst abroad you can access all the same support as if you were studying at home.